What Not to Say/What Discourages People |
What to Say/What Encourages People
|
Do not minimize their situations. |
Acknowledge their situations. |
Do not disbelieve their illness is real, because you cannot see their illness. |
Acknowledge their losses. |
Donot disregard their new limitations. |
Show them you are listening. |
Do not treat them like they have chosen to have the disease. |
Show them you are aware of their circumstances. |
Do not expect them to always be happy — they are ill. |
Show them you are willing to help. |
Do not assume or put words into their mouths. |
Let them know you enjoy their company. |
Do not treat them as if they are not grateful for what they still have. |
Show them your admiration. |
Do not act like you can relate to them. |
Let them know you appreciate their health. |
Do not act like fixing the problem is simple. |
Give them a compliment. |